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Microsoft Office Specialist 
Outlook Certification
Candidates will expand and prove technical skills by demonstrating how to customize the Outlook user interface format message content, create or insert graphic elements, and send and respond to emails and meeting requests. They can also manage and share multiple calendars, schedule meetings and appointments, create contact records and tasks, and set up contact groups to facilitate communication with other Outlook users.
An individual earning this certification has approximately 150 hours of instruction and hands-on experience with the product, has proven competency at an industry entry-level and is ready to enter into the job market.


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Exam Name
Microsoft Outlook
(Microsoft 365 Apps)
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Delivery
Exam Length
Pass Mark
No. of Questions
Question Type
Flexible, Online Hybrid
50 mins
700/1000
20-35
Operating Question
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Global recognition:
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Exam Objectives
Microsoft Office Specialist Program certification exams use a performance-based format testing a candidate’s knowledge, skills and abilities using the Microsoft 365 Apps programs:
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Microsoft Office Specialist Program exam task instructions generally do not include the command name.For example, function names are avoided, and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects. 
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The Microsoft Office Specialist Program exam format incorporates multiple projects as in the previous version, while using enhanced tools, functions, and features from the latest programs. 
1. Manage Outlook Settings and Processes
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Customize Outlook settings 
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Configure mail settings 
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Perform search operations 
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Print and save information 
2. Manage Messages
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Create messages 
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Insert message content 
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Organize and manage messages 
3. Manage Schedules
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Create and manage calendars 
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Create appointments, meetings and events 
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Organize and manage appointments, meetings, and events 
4. Manage Contacts and Tasks
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Create and manage contact records 
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Create and manage contact groups 
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Create and manage tasks 
Your Certify Journey
Through 101Academy’s full pathway solution you can prepare your students for the MOS certification with tailored learning materials, practice tests, and a performance-based certification exams officially endorsed by Microsoft. Adding these materials into your curriculum is easy and seamless.
1.
Learn: Follow a tailored Learning Path that meets your goals.
2.
Practice: Work on test paper and mock paper to build practical skills.
3.
Certify: Successfully pass the exam to earn an official electronic certificate and a distinguished digital badge.
Electronic Certificate Sample

Digital Badge
In the job market, employers can validate the manufacturer-endorsed competencies of employees or candidates through internationally accredited digital badges issued by Credly.
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Frequently asked questions
Still have questions?
Get in touch with our dedicated team. We’re here to help you find the right certification for your needs so you can achieve your career goals.
Our education consultants are available for FREE and will cover:
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Your Learning Goals: What skills are you looking to develop? What software are you looking to build competency in? 
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Your Career Goals: How will certifications benefit your career? 
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Your Experience: What is your professional background? Do you have a relevant academic background? 


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