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Cisco Certified Support Technician Networking
Cisco, the worldwide leader in technology that powers the Internet, has partnered with Certiport to create the Cisco Certified Support Technician
(CCST) certification program. This program includes three exams designed to validate workready skills that help learners enter the field of IT support, networking, and cybersecurity. Earning these certifications showcases the learner’s skillset to employers, telling them they are ready to roll up
their sleeves on their first day.
The Cisco Certified Support Technician certification exams were created by a team of subject-matter experts from diverse careers and industries (including Cisco employees, networking and cybersecurity professionals, hiring managers, professors, teachers, and the experts at Certiport) to ensure these certifications bridge the gap between education and the skills needed to succeed in the workplace, preparing learners for high-demand roles such as analysts, auditors, support specialists, and technicians.
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Exam Name
Cisco Certified Support Technician Networking
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Delivery
Exam Length
Pass Mark
No. of Questions
Question Type
Flexible, Online Hybrid
50 mins
700/1000
36-50
Single/Multiple Choice, Drag-and-Drop, Sequencing, Scenario-Based, Matching Questions
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Global recognition:
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Exam Objectives
Networking and computer system administrators are needed across the globe. In the United States alone, according to the
U.S. Bureau of Labor Statistics, there are more than 330,000 jobs in this field which is expected to grow every year through 2031.
More broadly, the World Economic Forum, The Future of Jobs Report 2020, estimates that 97 million new jobs will be created by 2025 as we become “more adapted to the new
division of labour between humans, machines and algorithms.” To help prepare for this future, Cisco, and many other large IT companies, have initiatives to help the workforce keep up. Networking will play a large role in this future and earning a CCST Networking certification can help your learners get their foot in the door.
1. Standards and Concepts
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Identify the fundamental conceptual building blocks of networks
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Differentiate between bandwidth and throughput
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Differentiate between LAN, WAN, MAN, CAN, PAN, and WLAN
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Compare and contrast cloud and on-premises applications and services
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Describe common network applications and protocols
2. Addressing and Subnet Formats
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Compare and contrast private addresses and public addresses
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Identify IPv4 addresses and subnet formats
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Identify IPv6 addresses and prefix formats
3. Endpoints and Media Types
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Identify cables and connectors commonly used in local area networks
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Differentiate between Wi-Fi, cellular, and wired network technologies
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Describe endpoint devices
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Demonstrate how to set up and check network connectivity on Windows, Linux, Mac OS, Android, and Apple iOS
4. Infrastructure
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Identify the status lights on a Cisco device when given instruction by an engineer
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Use a network diagram provided by an engineer to attach the appropriate cables
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Identify the various ports on network devices
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Explain basic routing concepts
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Explain basic switching concepts
5. Diagnosing Problems
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Demonstrate effective troubleshooting methodologies and help desk best practices, including ticketing, documentation, and information gathering
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Perform a packet capture with Wireshark and save it to a file
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Run basic diagnostic commands and interpret the results
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Differentiate between different ways to access and collect data about network devices
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Run basic show commands on a Cisco network device
6. Security
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Describe how firewalls operate to filter traffic
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Describe foundational security concepts
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Configure basic wireless security on a home router (WPAx)
Your Certify Journey
Through 101Academy’s full pathway solution you can prepare your students for the MOS certification with tailored learning materials, practice tests, and a performance-based certification exams officially endorsed by Microsoft. Adding these materials into your curriculum is easy and seamless.
1.
Learn: Follow a tailored Learning Path that meets your goals.
2.
Practice: Work on test paper and mock paper to build practical skills.
3.
Certify: Successfully pass the exam to earn an official electronic certificate and a distinguished digital badge.
Electronic Certificate Sample
Digital Badge
In the job market, employers can validate the manufacturer-endorsed competencies of employees or candidates through internationally accredited digital badges issued by Credly.
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WHAT DO I NEED TO KNOW ABOUT THE ONLINE TEACHING?** Using 2 devices in class is recommended (Laptop/Desktop computer with Chrome installed for practice, phone/tablet for video conference) ** Students will be asked to switch on camera and mic during the online class ** Online classes may be recorded for internal use such as quality assurance and training purpose
Still have questions?
Get in touch with our dedicated team. We’re here to help you find the right certification for your needs so you can achieve your career goals.
Our education consultants are available for FREE and will cover:
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Your Learning Goals: What skills are you looking to develop? What software are you looking to build competency in?
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